Terms of Service

These Terms of Service govern access to and use of Pair and Play, including the website, dashboard, screen pairing tools, media upload tools, playlists, widgets, connected display features, billing, support, and related services.

By creating an account, using the site, uploading content, pairing a screen, starting a trial, paying for a subscription, or otherwise using the service, you agree to these Terms.

Pair and Play is for business use.

If you use the service for a company, agency, client, employer, or other entity, you represent that you have authority to bind that entity.

Agencies and resellers are responsible for their own clients and users.

Pair and Play helps businesses upload, organize, schedule, and display content on internet-connected screens.

Features may change, improve, be limited, or be discontinued at any time.

Users are responsible for accurate account information and for maintaining secure credentials.

Users are responsible for all activity under their account, workspace, screens, recovery codes, and connected devices.

Users are responsible for employees, contractors, agencies, clients, and anyone they invite or allow to access the account.

Pair and Play is not responsible for unauthorized access caused by weak passwords, shared logins, compromised emails, insecure devices, employee misuse, contractor misuse, agency misuse, or customer-side network and security failures.

You must notify Pair and Play immediately of suspected unauthorized access.

Customer Content means any media, videos, images, logos, text, offers, claims, menus, QR codes, links, URLs, playlists, widgets, business information, reviews, announcements, templates, or other material uploaded, created, scheduled, transmitted, displayed, or made available through Pair and Play.

Customer owns Customer Content.

Customer grants Pair and Play a limited license to host, store, process, reproduce, resize, transcode, transmit, display, and otherwise use Customer Content solely to provide, secure, support, and improve the service.

Customer is solely responsible for Customer Content and anything displayed on connected screens.

Customer represents and warrants that it has all rights, licenses, consents, permissions, releases, and legal authority required for Customer Content.

You may not upload, display, or distribute pornography, sexually explicit content, obscene content, or adult sexual material.

You may not upload child sexual abuse material or exploitative content; such content may be reported to law enforcement.

You may not use the service for illegal, fraudulent, deceptive, defamatory, threatening, harassing, hateful, abusive, or violent content.

You may not upload content that infringes copyrights, trademarks, publicity rights, privacy rights, or other third-party rights.

You may not upload malware, phishing links, malicious QR codes, scams, credential harvesting workflows, or harmful code.

You may not make false, misleading, or unsubstantiated advertising claims or promote illegal products or services.

You may not run regulated advertising that violates applicable laws, including medical, financial, legal, alcohol, tobacco, cannabis, gambling, political, or other restricted categories.

You may not use content that creates safety risks, public nuisance, or reputational harm to Pair and Play or others.

You may not disrupt, reverse engineer, overload, scrape, attack, bypass security, avoid billing, or otherwise misuse the service.

Customer is responsible for reviewing what is shown before and during display.

Customer is responsible for where screens are placed and who can view them.

Pair and Play does not guarantee customer content is appropriate for any specific audience, location, industry, or legal environment.

QR codes and links may lead to third-party destinations controlled by the customer or others, and customer is responsible for those destinations.

Pair and Play may, but has no obligation to, monitor, review, remove, restrict, disable, or refuse content.

Pair and Play may suspend or terminate accounts, screens, uploads, playlists, or access if content or activity violates these Terms, creates risk, harms others, creates legal exposure, threatens security, affects service operation, or is otherwise objectionable.

Pair and Play may act without prior notice and may preserve records and cooperate with law enforcement or legal requests.

Customer is responsible for the acts and omissions of all users who access the account, including employees, contractors, vendors, agencies, clients, administrators, managers, invited users, or anyone using customer credentials, devices, networks, recovery codes, or sessions.

If any such person, or any unauthorized person using compromised access, uploads or displays pornographic, illegal, infringing, defamatory, offensive, or harmful content, customer remains responsible for that activity.

Customer agrees that Pair and Play is not liable for resulting claims, damages, business losses, reputational harm, takedown issues, public complaints, investigations, or third-party disputes to the fullest extent permitted by law.

Plan details are shown at checkout and in-app.

Trials may convert to paid subscriptions unless canceled before the trial ends, depending on the checkout flow.

Subscriptions renew unless canceled, and customer authorizes recurring charges.

Cancellations stop future renewals and may not end access for the current paid period.

Fees are non-refundable unless required by law or expressly stated.

Pricing and promotional offers may change for future customers or renewals.

Performance depends on customer internet, TV, browser, hardware, operating system, network, power, and device settings.

Pair and Play does not guarantee uninterrupted playback, identical display across devices, or compatibility with every TV, browser, or device.

Customer is responsible for device setup, mounting, screen settings, network access, and physical security.

Pair and Play should not be used as the sole system for emergency alerts, legally required notices, life-safety messaging, medical instructions, evacuation instructions, or other safety-critical communications.

Pair and Play does not guarantee sales, leads, QR scans, reviews, revenue, customer actions, legal compliance, or business outcomes.

Pair and Play owns the software, brand, user interface, code, workflows, designs, documentation, and platform materials.

Customer may not copy, resell, reverse engineer, or build competing products from the service except as expressly permitted by law.

Pair and Play may use Stripe, hosting and storage providers, analytics, email, support tools, device browsers, app stores, and other third-party providers.

Pair and Play is not responsible for third-party services, outages, policies, payment processing, devices, networks, browsers, or customer-selected links and QR destinations.

Use of the service is also governed by the Privacy Policy.

The service is provided on an as is and as available basis.

To the fullest extent permitted by law, Pair and Play disclaims warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted operation, error-free operation, and that content will always display perfectly.

To the fullest extent permitted by law, Pair and Play is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, lost profits, lost revenue, lost data, business interruption, reputational harm, lost goodwill, customer complaints, display mistakes, unauthorized content, or third-party claims.

Pair and Play total liability is limited to the amount paid by customer to Pair and Play in the 3 months before the claim arose, or 100 US dollars if no paid amount exists.

Customer agrees to defend, indemnify, and hold harmless Pair and Play, its owners, employees, contractors, affiliates, vendors, and service providers from claims, damages, liabilities, losses, costs, and expenses, including reasonable attorneys fees, arising from Customer Content, displayed screen content, QR codes or links and destinations, business claims, ads, offers, promotions, legal or regulatory violations, infringement claims, employee or contractor or agency or client misuse, unauthorized access caused by customer-side security failures, or breach of these Terms.

Pair and Play may suspend or terminate access for violations, security risks, nonpayment, abuse, legal risk, harmful content, or discontinued service.

Customer may stop using the service and cancel subscriptions according to billing terms.

We may update these Terms from time to time and will post updates with a revised date.

Continued use of the service after updates means acceptance of the updated Terms.

These Terms are governed by the laws of the State of Oklahoma, without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms or the service must be brought exclusively in state or federal courts located in Oklahoma County, Oklahoma, unless legal counsel changes this requirement.

Questions about these Terms can be sent to help@getpairandplay.com.